This guide provides step-by-step instructions on how process table assigned In-House orders in YOYOpos.
Step 1: Open Table Layout
Step 2: Start a table order
Step 3: Continue the table order
Step 4: Pay the table order
Step-by-Step Instructions:
Step 1: Open Table Layout
1.1 Go to the Place Order Screen and select Dine In as service type.
1.2 Open "Choose Table" to see your table layout. If you want to adjust the layout, please have a look here: https://help.orderyoyo.com/hc/en-gb/articles/34978536138898-How-can-I-create-my-Table-Layout-to-process-In-House-Orders
1.3 Now you can see your table layout.
1.3.1 Grey tables are free and can be started
1.3.2 Green Tables are busy, there is already a started table order assigned.
1.3.3 The timer indicates, how long ago the last order was placed.
Step 2: Start a table order
2.1 Select the table your guests are sitting at.
2.2 In the middle of the screen, you can see the assigned table. If you missclicked, you can remove the table via "X" and assign a new one.
2.3 Now you can start to book the articles. Here is no change to other service types.
2.4 To confirm the order, please click "Start Table Order".
2.5 Now the order has been placed. Only Kitchen receipts will be printed for table assigned inhouse orders.
Step 3: Continue the table order
3.1 Select again the table you want to continue.
3.2 Continue with booking articles.
3.3 You can see the previous order with unfolding "Previously placed".
3.4 Click "Continue Order" to place the changes.
Step 4: Pay the table order
4.1 You can pay the order with selecting the order in Daily Overview or you can open the table and pay via advanced checkout.
Troubleshooting/Common Issues
Currently, there are no known issues related to this guide. If you encounter any problems, please reach out to our support team for assistance.