When you receive an order on the terminal, you can either add or reduce the time needed to prepare the order. If you have a big order coming up that you won't be able to make within the standard time, or you have you a very small order that you could easily prepare in less time, you may use this function.
If you wish to edit the time, go to "Fulfillment time" and click on it. In the example below, it says "15 Min" but will be different based on your restaurant's standard preparation time.
You'll then be able to change the preparation time of the order. You can reduce the preparation time all the way down to 5 minutes.
Once you're happy with the selected time, click "Save" and then "Confirm" to print out the order.
The customer will receive an e-mail confirmation displaying the new pickup time.