About KYC
In order to receive payments from OrderYOYO, all our restaurant partners must be verified with our payment provider as a part of know-your-customer (KYC) regulations. To be verified as a payee you will need to submit the required documents to OrderYOYO. Further down you will find our payment providers requirements for the documents. Your account cannot be verified until the requirements are met.
Your information must be sent to kyc@orderyoyo.com
Registered Business
To verify you as a registered company, we will need a registration certificate (UK/IE) or business registration number (UK) we will also need the ID for the active officer in the company.
Required documents:
1) officer's proof of identification
2) certificate of incorporation
Individual Sole Trader
To verify your account as a sole trader we will need a photo of your valid ID and a separate document which confirms your current residential address and valid ID.
Required documents:
1) proof of identification
2) proof of address
Requirements for identification (ID)
- All 4 corners of the document must be visible
- The document must be dated and valid
- The photo must be of quality and readable
- Name on the document must be an exact match with the name of the payee
- The front and back are required, except for passports
Examples
- Drivers License
- Passport
- Government ID card
Requirements for proof of address (POA)
- Your name
- Your residential address
- Date of issue (not older than 12 months)
- The issuing authority
- A reference to the issuing authority (logo, contact information, website, etc.)
- The document must be of readable quality
Examples
- Utility bills
- Financial statements
- Insurance letters/statements
- Payslips
- Government-issued documents/letters