This article will demonstrate how to set up the Remote Assistance App.
The Remote Assistance app is used to help take control of an Rp's order manager if they need help or facing issues with their device.
Step 1:
When the Order Manager has loaded up, go to the 'tools' folder on and open 'Remote Assistance'.
When the app has opened, you will be greeted with the following the screen. To the right of 'unattend' there is a switch, currently it on the left side which means the remote access is turned.
Step 2:
Press the switch and it will change to the right. This means the remote access feature is now turned on and working.
You can connect to any order manager device in the sunmi portal when this feature is turned on.